One Key Technology Private Limited (KWIC PAY) values and appreciates the trust the user places in us to protect and store personal information, sensitive personal information, and non-personal information ("Information") in accordance with applicable laws. This Privacy Policy explains how we collect and store information that identifies and relates to users and how we use, disclose, and protect such information.

The terms of this Privacy Policy will be effective upon your registration on our Platform and will govern the relationship between You and KWIC PAY for your use of the products and services offered by us. By agreeing to the Privacy Policy, you indicate that you understand, agree and consent to the terms of this Privacy Policy.

Need of this Privacy Policy

This Privacy Policy familiarizes you with:

• The type of data or information you share with or provide to us.
• The purpose for collection and usage of such data.
• Information security practices and policies of KWIC PAY.
• Our policy on disclosing, sharing, or transferring your data.

What Information Do We Collect?

The platform may collect Personal, Sensitive, and Non-Personal Information from users.

Types of Information

• Personal Information: Name, address, email, contact number, DOB, gender, etc.
• Sensitive Information: Passwords, Aadhaar (masked), PAN, biometric data.
• Non-Personal Information: IP address, browser type, device details, clickstream data.

How Do We Collect Information?

• User registration
• Agent/Merchant onboarding
• Using services or conducting transactions
• Interactions with partners and vendors

Purpose of Collecting & Using Information

• Facilitating platform usage
• Customer support
• Security, fraud detection, and KYC compliance
• Regulatory compliance
• Improving services and platform performance

Storage, Processing & Transfer of Information

Information is primarily stored in India on secure cloud servers. We may share data with third-party service providers under strict confidentiality obligations. Data may be transferred within or outside India as per applicable laws.

Security Measures

KWIC PAY holds ISO 9001:2015 certification and uses SSL encryption, secure networks, restricted access, and regular security scans. While we take reasonable security measures, the internet is not fully secure, and we cannot guarantee absolute protection against breaches.

Cookies

We may use cookies to enhance user experience and improve performance.

Deletion of Your Information

You may delete your account at any time. We may retain some data to comply with legal obligations even after account deletion.

Third-Party Links

We may offer third-party products or services on our website. These third-party sites have their own privacy policies, and we are not responsible for their content or practices.

Contact Us

Email: support@kwicpay.com